FAQ

FAQ

Frequently Asked Questions

Find out more information regarding our products

 

Home more information Shop now Contact us
Can I use an Infrared Sauna outside?

Most of our sauna’s are made for indoor use.

However, we do have a range of outdoor infrared sauna’s.

Additionally if you want to use an indoor sauna outside we can provide a weatherproof cover to protect the sauna from the elements.

This will come at an additional cost.

Please get in touch with one of our sales staff to enquire about prices.

Read more of our FAQ’s

How hot does an infrared sauna get?

Approximately 60°C. The temperature can vary depending on your room temperature.

How long should I sit in an infrared sauna

Recommended sessions are 10-30 minutes. You should not exceed a time of 90 minutes for a single session. The sauna should be allowed to cool down after each session and not run for more then 3 hours continuously.

Can my children use an infrared sauna?

You must supervise your children at all times. The sauna can get hot, and dehydration can occur if the proper steps are not taken. CHILDREN SHOULD NOT USE AN INFRARED SAUNA UNSUPERVISED.

How much electricity does an infrared sauna use?

Infrared saunas are quite energy efficient. You can operate the sauna for just a few Rands per month

Can I convert the infrared sauna into a steam sauna?

No, the infrared sauna is a dry sauna, and it cannot use steam or water in any way.

Where are these infrared sauna's made?

They are made in China. We are a South African importer based in Cape Town and we have personally visited the manufacturer in China.

What wood is used to manufacture the infrared sauna's?

They are made from Canadian hemlock which is non-toxic, allergy safe, and very sturdy.

What does the cETL Listed Mark mean?

The cETL Listed Mark indicates that our infrared saunas have been tested by Intertek, found in compliance with accepted national standards, and meets the requirements required for sale or distribution. The cETL Mark is assurance that the product is compliant with safety standards, having been tested and certified by a third-party organization, the cETL mark means our saunas also pass South African safety standards.

What is the thickness of the sidewall panel wood?

Each wooden panel for the sides, front and back, is about +-14mm. Other manufacturers get by with a much thinner wooden panel, some as thin as 3mm. We feel that this is much too thin and is not as structurally sound as our thicker panel.

Why Far infrared is Better than Hot Rock Steam Sauna?

Far infrared saunas increase the body’s core temperature. This helps the body rid itself of harmful toxins through a deeper sweat. Conventional hot rock/steam heater saunas heat the air with steam, which can often be unbearably hot and you will only sweat on the surface. Steam also makes the air difficult to breath. A far infrared sauna uses dry far infrared heat that is well ventilated and extremely comfortable and relaxing.

Does the Wood Crack?

Sometimes Yes. The wood sometimes cracks under the heat but t is natural and should not be a concern.

What warranty is offered with the infrared sauna's?

We offer a 5 year warranty on the elements of the infrared heaters.

Please see our Terms and Conditions page for more information