FAQ

FAQ

Frequently Asked Questions

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Most of our sauna’s are made for indoor use.

However, we do have a range of outdoor infrared sauna’s.

Additionally if you want to use an indoor sauna outside we can provide a weatherproof cover to protect the sauna from the elements.

This will come at an additional cost.

Please get in touch with one of our sales staff to enquire about prices.

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Approximately 60°C. The temperature can vary depending on your room temperature.

Recommended sessions are 10-30 minutes. You should not exceed a time of 90 minutes for a single session. The sauna should be allowed to cool down after each session and not run for more then 3 hours continuously.

You must supervise your children at all times. The sauna can get hot, and dehydration can occur if the proper steps are not taken. CHILDREN SHOULD NOT USE AN INFRARED SAUNA UNSUPERVISED.

Infrared saunas are quite energy efficient. You can operate the sauna for just a few Rands per month

No, the infrared sauna is a dry sauna, and it cannot use steam or water in any way.

They are made in China. We are a South African importer based in Cape Town and we have personally visited the manufacturer in China.

They are made from Canadian hemlock which is non-toxic, allergy safe, and very sturdy.

The cETL Listed Mark indicates that our infrared saunas have been tested by Intertek, found in compliance with accepted national standards, and meets the requirements required for sale or distribution. The cETL Mark is assurance that the product is compliant with safety standards, having been tested and certified by a third-party organization, the cETL mark means our saunas also pass South African safety standards.

Each wooden panel for the sides, front and back, is about +-14mm. Other manufacturers get by with a much thinner wooden panel, some as thin as 3mm. We feel that this is much too thin and is not as structurally sound as our thicker panel.

Far infrared saunas increase the body’s core temperature. This helps the body rid itself of harmful toxins through a deeper sweat. Conventional hot rock/steam heater saunas heat the air with steam, which can often be unbearably hot and you will only sweat on the surface. Steam also makes the air difficult to breath. A far infrared sauna uses dry far infrared heat that is well ventilated and extremely comfortable and relaxing.

Sometimes Yes. The wood sometimes cracks under the heat but t is natural and should not be a concern.

We offer a 5 year warranty on the elements of the infrared heaters.

Please see our Terms and Conditions page for more information